Shipment Policy

Effective Date: January 6, 2025

At Fuzztopin Art Gallery, we are committed to providing an exceptional experience when it comes to the delivery of your artwork. This Shipment Policy outlines the terms and conditions that govern the shipping of products ordered from our website.

1. Shipping Methods and Options

We offer a range of shipping methods to cater to the different needs of our customers. During checkout, you will be able to select your preferred shipping option. The available shipping options include:

  • Standard Shipping: The most economical shipping method. Delivery typically takes 5-7 business days for domestic orders.
  • Expedited Shipping: A faster shipping method with delivery in 2-3 business days for domestic orders.
  • International Shipping: Delivery to countries outside of the United States, which generally takes 7-21 business days depending on the destination.

The shipping method and estimated delivery times will be calculated based on your location during the checkout process.

2. Shipping Costs

Shipping costs are determined based on the shipping method you select, the size and weight of the items you are ordering, and your delivery address. You will see the total shipping cost displayed before you finalize your order.

Shipping charges may be waived for promotions or special offers, but this will be clearly stated on the website during the checkout process.

3. Order Processing Time

Orders will be processed and shipped within 2-5 business days after payment has been received and confirmed. Orders placed on weekends or holidays may take longer to process, and shipments will occur on the next business day.

If an item is out of stock or delayed for any reason, we will notify you as soon as possible and provide an estimated shipping timeline.

4. Delivery Times

The delivery time for your order depends on the shipping method chosen and the destination:

  • Domestic Orders (USA): Most orders will be delivered within 5-7 business days for standard shipping, or 2-3 business days for expedited shipping.
  • International Orders: Delivery times vary by country but generally range between 7-21 business days.

Please note that delivery times are estimates and may vary due to factors such as customs processing, weather, or logistical issues.

5. Tracking Information

Once your order has shipped, you will receive a shipment confirmation email with tracking information. You can use the tracking number provided to monitor the progress of your shipment via the carrier’s website.

Please allow 24-48 hours for the tracking information to be updated after shipment confirmation.

6. Shipping Restrictions

We currently ship to most international destinations, but there are some countries to which we cannot deliver due to restrictions or logistical reasons. If we are unable to ship to your location, we will notify you immediately, and your order will be canceled or refunded in full.

Please ensure that the shipping address you provide is correct. We are not responsible for shipments lost or delayed due to incorrect address information provided during checkout.

7. Order Changes and Cancellations

Once your order has been processed and shipped, we cannot modify or cancel it. However, if you wish to change your order before it has been shipped, please contact us immediately at info@fuzztopin.com. We will do our best to accommodate your request if the order has not yet been processed.

8. Shipping Issues

If you encounter any issues with your shipment, such as damaged items, missing packages, or delays, please contact our customer service team at info@fuzztopin.com immediately. We will assist you in resolving any issues.

  • Damaged Items: If your order arrives damaged, please keep the packaging and contact us within 7 days of receiving the item. We will work with you to resolve the issue.
  • Lost or Missing Packages: In the event that your package is lost or not delivered within the expected timeframe, we will work with the carrier to locate it. If the package is confirmed to be lost, we will either issue a refund or send a replacement item, depending on the situation.

9. Customs Duties and Taxes

For international shipments, customs duties, taxes, and fees may apply depending on the destination country. These additional charges are not included in the purchase price and are the responsibility of the customer.

Please contact your local customs office for more information about potential customs duties and taxes.

Contact Information:

If you have any questions or concerns about this Shipment Policy, please contact us at: