Sales Policy

Effective Date: January 6, 2025

Welcome to Fuzztopin Art Gallery! This Sales Policy outlines the terms and conditions of purchasing artwork and other products from our website, fuzztopin.com. By making a purchase, you agree to comply with and be bound by the terms specified in this policy. Please read this information carefully before placing your order.

1. General Terms

At Fuzztopin Art Gallery, we strive to offer high-quality art pieces from both emerging and established artists. All of the products listed on our website are available for purchase, subject to the availability and terms provided below.

By placing an order, you agree to purchase the item(s) under the terms of this Sales Policy. All orders are subject to acceptance, and we reserve the right to cancel any order at our discretion, particularly if there are issues with payment, stock availability, or other factors.

2. Product Descriptions

We aim to provide accurate descriptions of each product, including its dimensions, materials, and photographs. However, we cannot guarantee that the visual representation on your screen is fully accurate due to factors such as monitor settings, lighting, and image resolution. Please feel free to contact us at info@fuzztopin.com if you have any specific questions about a product before placing your order.

3. Pricing

All prices listed on our website are in USD (United States Dollars) and include applicable taxes unless stated otherwise. We strive to ensure that the prices are accurate; however, in the event of a pricing error, we reserve the right to cancel or adjust the order to reflect the correct price.

Prices are subject to change at any time, but changes will not affect orders already confirmed. When you place an order, the price shown during the checkout process is the price you will pay.

4. Payment Methods

We accept various forms of payment, including:

  • Credit Cards: Visa, MasterCard, American Express, and Discover
  • PayPal
  • Debit Cards
  • Gift Cards (if applicable)

Payments are processed securely, and we do not store your payment details on our systems. Upon completion of your payment, you will receive an order confirmation email containing your order details.

5. Order Confirmation

After you place an order, we will send you an order confirmation email detailing your purchase, including the product(s) ordered, the total amount, and the shipping information you provided. This is a preliminary confirmation that your order has been received and is being processed.

Please note that order confirmation does not signify acceptance of your order. We reserve the right to refuse or cancel any order before shipment for any reason, including issues with payment, availability, or product description errors.

6. Shipping and Delivery

We offer several shipping options to ensure that your order reaches you as quickly as possible. Shipping charges are calculated based on your order and shipping destination. You will be able to select your preferred shipping method at checkout.

  • Domestic Orders: Processed within 2-5 business days.
  • International Orders: Shipping times vary by destination, typically between 7-21 business days.

Shipping fees are non-refundable except in cases of damaged or defective items. Please ensure that your shipping address is correct when placing the order, as we are not responsible for lost or misdirected shipments due to incorrect address information.

7. Returns and Exchanges

We want you to be fully satisfied with your purchase. Please refer to our Refund and Returns Policy for details on how to return or exchange your artwork. Most items can be returned or exchanged within 30 days of delivery. However, please note that customized or personalized artwork is non-returnable unless defective.

8. Taxes and Duties

For domestic orders within the United States, sales tax is calculated based on your shipping address and will be added to your order total during checkout.

For international orders, the customer is responsible for any applicable customs duties, taxes, or fees imposed by the destination country. These charges are not included in the order total and are the responsibility of the customer.

9. Order Cancellations

If you wish to cancel an order, please contact us immediately after placing your order. Cancellations can only be processed before the order has been shipped. Once the order is shipped, cancellations are no longer possible, but you may return the item according to our Refund and Returns Policy.

10. Limitation of Liability

While we strive to ensure that all artworks are in perfect condition, Fuzztopin Art Gallery is not responsible for any damages caused during shipping or handling after the item leaves our warehouse. We encourage customers to inspect their items upon delivery and report any damages immediately.

11. Contact Us

If you have any questions regarding your order, our products, or this policy, please feel free to reach out to us: